Category

Aviation Management

Instructor

Terminal Service Systems Management

Excerpt

Terminal Service Systems Management

Description
Curriculum

Course by Allan Nõmmik, Ph.D.

Estonian Aviation Academy

Email: allan.nommik@eava.ee

Course by Kristjan Roosipõld, MSc

Estonian Aviation Academy

Email: kristjan.roosipold@eava.ee

Introduction to the course, Capacity definitions, Airport definitions (TS-01)

1

Introduction to the course, Capacity definitions, Airport definitions (TS-01x01)

Text lesson

Terminal service systems components (TS-02)

2

Terminal service systems components (TS-02x01)

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Text lesson

Passenger processing (TS-03)

3

Passenger processing (TS-03x01)

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Text lesson

Baggage handling (TS-04)

4

Baggage handling (TS-04x01)

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Text lesson

Passenger flow management at different service stages (TS-05)

5

Passenger flow management at different service stages (TS-05x01)

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Text lesson

Emergency response planning (TS-06)

6

Emergency response planning (TS-06x01)

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Text lesson

Developing terminal service strategies, terminal capacity planning (TS-07)

7

Developing terminal service strategies, terminal capacity planning (TS-07x01)

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Text lesson